Insights
Practical perspectives from someone who has worked in hospitality since 1999. No theory — just what works.
The First 30 Days: What Makes or Breaks a Hotel Takeover
Taking over a hotel is the operational equivalent of swapping out an airplane engine mid-flight. Here is what actually makes or breaks a takeover during that critical first month.
Read Article →Why "Friendly" Hotel Sales Still Need Expert Transition Management
A takeover is almost never a hostile raid. It is a voluntary transaction. So why do even the friendliest sales still face serious operational friction?
Read Article →Why Your ADR Is Leaving Money on the Table
A high ADR that is not optimised for volume, distribution costs, and ancillary spend is simply leaving money on the table. Here is why your current rate strategy might be costing you.
Read Article →PMS Migration Without the Meltdown
When a PMS migration melts down, it is rarely the software. It fails because operators underestimate the hardware connections, the data cleansing, and the sheer panic of front-desk staff. Here is the battle-tested playbook.
Read Article →From Empty Flat to Five Stars: The Airbnb Launch Playbook
You are no longer a landlord collecting passive rent — you are operating a micro-hotel. Here is the operational playbook for launching your flat the right way, from someone who has done it four times.
Read Article →TUPE Transfers: What Hotel Owners Actually Need to Know
Whether you are buying a property, swapping operators, or outsourcing housekeeping — TUPE applies more often in hospitality than almost any other industry. Here is how to avoid tribunals, hidden costs, and operational chaos.
Read Article →Hotel Cybersecurity: The Risks You Are Probably Ignoring
You handle massive amounts of personal data, operate 24/7, rely on high-turnover staff, and run complex physical networks. While you focus on PCI compliance, hackers are slipping in through the vulnerabilities you are probably ignoring.
Read Article →The Great Convergence: How the Airbnb Effect and Post-Pandemic Shifts Rewrote the Rules of Hospitality
The lines between a traditional hotel, a residential apartment, and a coworking space have collapsed. Here are the structural shifts that separate the hotels gaining market share from the ones watching it erode.
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